Westwood, KS (June 16, 2016) — The industry's fastest-growing self storage technology provider, storEDGE®, is now offering citation management: an in-software service that automatically fixes self storage owners' outdated or missing business information from around the web. To kick off the new service, storEDGE is now offering a free web listings scan for self storage owners. Using this free tool, storage owners can instantly find incorrect information about their storage facility across hundreds of online maps, apps, directories, GPS devices, social networks and search engines.
Storage facilities change hands all the time - storage owners are frequently buying and selling properties, often changing the facility's business name, hours, and amenities in the process. After a storage business is sold, the facility's information online is often left unchanged, resulting in incorrect hours, outdated unit prices, and even the previous owner's negative reviews being displayed on Google. This confuses customers and results in lost business for the new owner.
storEDGE citation management acts as a watchdog for self storage owners by crawling the web in search of outdated or missing information about their storage facility and correcting it across sites like Google, Apple Maps, Bing, Facebook and Yahoo - ultimately making it easier for customers to find the storage business online. Online reviews and social media data can also be collected from around the web, simplifying review and social media monitoring so storage owners can stay ahead of negative customer feedback and prevent lost customers in the future.
Citation management makes managing business listings effortless for self storage owners. The process works like this: first, self storage owners run an online evaluation of their storage property's digital presence using the free web listings scan tool, instantly finding all of their duplicate listings and outdated directory information online. Then, they contact their storEDGE account manager, who enters their correct self storage business information into the storEDGE citation management platform to instantly update the incorrect business information found in the scan.
After that, the storEDGE citation management service does the work for storage owners by maintaining all of the storage facility web listings from that point forward across hundreds of online directories. The tool also monitors storage facility reviews and social media content, and explores search analytics and reporting - bringing all of the information back to the citation management dashboard so owners and managers can check out everything in one place using their storEDGE login.
"Offering citation and reputation management services has become a necessity in today’s highly competitive digital environment. This service makes a difference right away and improves operational efficiency for our clients. We can use this tool to help our clients expand their presence online, manage their online reputation, and reach more clients to generate more leads." storEDGE Director of Sales
At only $50 a month for storEDGE customers, the new citation management tool costs 30% less than competing services and requires no additional login. For more information on storEDGE's citation management package, click here or email demo@storEDGE.com.
storEDGE is a technology company backed by a team of dreamers, visionaries, perfectionists, and inventors who believe technology can always be better. Created specifically for the self storage industry, storEDGE is designed to level the playing field for independent business owners and bring in the highest ROI for facilities large and small. We are proud to make innovative software that runs your business, modern websites that hook new tenants, online Rental Centers that allow customers to serve themselves 24/7, and integrative services to make daily work easier.