Management
Software

Management Software FAQ

Search our FAQ for the answers to your questions. If you don't find what you need, fill out our short contact form and our support team will get back to you as soon as possible. To schedule a demo and find out more, call us at (913) 954-4110 or email us at demo@storedge.com.

General

Managers and owners use self storage management software to perform a number of daily tasks, such as tracking leads, managing customer relations, analyzing occupancy and other business reports, and calculating inventory.
Our management software offers a range of innovative features, including:
  • Superior usability that allows the user to perform nearly any task from any screen with just a click of a button.
  • Task alerts that remind the user of important follow-up actions throughout the day.
  • Lead tracking that organizes and systemizes all incoming leads.
  • Built-in CRM that details every action for current tenants and includes comprehensive notes about the customer.
  • Yield management that helps the user determine the best rates for both vacant and rented units.
  • Simple integration with other programs such as gate software, insurance providers, and accounting applications.
The storEDGE management software offers a number of features not available with other management software providers, such as in-depth lead tracking, and we will work with you to transfer your existing information as smoothly as possible. Switching is easy and affordable.
Cloud-based software is hosted over the Internet instead of installed onto your computer, which greatly increases accessibility and convenience. Anywhere you have an Internet connection, you can access the program and all of your information. This feature also allows us to administer updates quickly and efficiently without disturbing your experience.

Accessibility

Use any Internet browser to visit storEDGEFMS.com and then enter your username and password. You can access it on a computer, laptop, tablet, or any other device with Internet capabilities.
Our management software is available entirely online, so there is no need to download or install any hardware.
If you experience an outage, all of your data will be safe and protected. An Internet connection is required, which allows your facility to update immediately. If you experience an outage, please contact your Internet provider. You can also purchase an affordable hotspot to use as backup or access your account through the data plan on your mobile device. If you were in the middle of a task when your Internet went out, please contact us and we will gladly perform the action for you.
Your data is safely housed on our secure servers, available to you 24/7 via an Internet connection. Should your computer die or somehow lose all of its information, your data will be completely preserved.
You can run it on as many computers as you'd like. If you’re the owner and you’re running reports, a manager at one of your facilities can be moving in a new tenant at the same time. Plus, everything is updated in real-time, so if your manager is making changes you’ll be able to see them immediately.
You won’t have to do a thing. We’ll update everything on our end and tell you all about the new features we released!
You can set up as many users as you’d like – for free! For security reasons, we recommend you only create accounts for people you trust, such as managers, accountants, and other business personnel at your facility.
Our management software supports Internet Explorer 10 and 11, Mozilla Firefox, and Google Chrome. We recommend Google Chrome for the best experience.
You absolutely can. You can customize permissions for all users. We allow you to create personalized roles for each user that has access to your account, giving you complete authority over the application.
From the first point of contact to move-out day, we track everything. You can see and listen to every phone call tenants make, track their payment history, and read every note your employees make about your customers. You get a complete history of each tenant.
When someone calls, a window will pop up and allow you to immediately enter the potential customer’s information. This data is stored under that lead forever, allowing you to keep track of inquiries and create follow-up tasks.

Security & Data

Our set-up team works closely with you and your provider to get your data transferred over quickly and correctly.
Your data is extremely secure. All data is encrypted using an SSL certificate. It is stored in a Virtual Private Cloud (VPC) and is incrementally backed up throughout the day.
You own your data! We know that data ownership is an important topic, so we even put it in your contract that you own your data. What if you decide to leave? While we’d hate to see you go, we’ll gladly hand over your data whenever you ask for it.
We're all about
self storage technology

Learn more about our management software or switch gears to browse more of our platform. Get this: it all integrates seamlessly.