Welcome to the future. Thanks to a variety of services and technologies, self storage operators can now automate phone contact with prospective customers. These developments include call tracking, recording, lead management and phone payment. Integrated pay-by-phone systems even eliminate the risk of fraud.
In many cases, these new phone services allow larger operators to streamline their staff. Phone inquiries for a large number of facilities can be handled by a single call center, freeing up facility managers to focus on more pressing matters.
Facility employees aren't the only ones benefiting from this technological development. Customers can take advantage of pay-by-phone services as well as quick, available service even if the facility manager is away.