Self Storage Industry Blog

Google updates: Get the scoop on the June 2019 core algorithm & site diversity update

Alex Downey |16 Jul 2019 |3 min read

Interested in Google's latest updates and how they affect your self storage business? We've got you covered.


Google My Business pro tips: Responding to customer reviews on Google

Alex Downey |09 Jul 2019 |3 min read

Quick: you got a one-star review on Google. What do you do? Read this post to get expert tips on how to respond to customer reviews on Google My Business.


What's new with Google My Business? All about Google profile short names and URLs

Alex Downey |01 Jul 2019 |2 min read

Is your self storage business easy to find on Google? Learn everything you need to know about the latest Google My Business updates here.


Self storage owners: Here's everything you've always wanted to know about 'the cloud' but were too embarrassed to ask

Jana Haecherl |12 Apr 2019 |9 min read

'The cloud' can be a confusing buzzword for self storage owners. Check out this beginner’s guide to find out the who, what, when, where, and why behind the cloud.


The Jetsons still need self storage: Preparing your storage facility for a smart tech future

Jana Haecherl |05 Apr 2019 |4 min read

What do you think the typical self storage renter will look like in five years? Find out what you can expect from self storage technology in the future and how your storage business can better prepare to serve futuristic renters.


No, automation isn’t killing customer service: An interview with Self Storage Domination Management

Jana Haecherl |17 Oct 2018 |12 min read

Automation isn’t the end of customer service as we know it - it’s just the beginning. In this blog post, we discuss how technology and automation affect customer service with Jim Ross, host of The Self Storage Show podcast and owner of Self Storage Domination Management.


Building a self storage fortress: How the right security and access control tools can bring in high-paying renters

Jana Haecherl |09 Oct 2018 |10 min read

Anyone can create fortress-like security for mini warehouses or newly-built climate controlled buildings - it just takes the right tools and proper planning. Plus, doing so will help your storage business make more money in the long-run!


5 keys to choosing the right access control security for your storage facility

Jana Haecherl |03 Aug 2018 |5 min read

Clean, safe, and secure: that’s what renters expect from your storage property. To keep your renters’ stuff safe, you’ll need high-quality security tools. Check out these five tips to simplify your search for the right access control technology.


Why you should take your access control to the cloud + a free webinar so you can try before you buy

Jana Haecherl |08 Jun 2018 |4 min read

Cloud-based access control is a big buzzword right now. But what’s the real benefit of switching to a modern access control system? Find out in this blog post, plus uncover a free webinar resource to aid in your quest for knowledge.


What technology do you need to run an unmanned self storage business? (Infographic)

Jana Haecherl |18 May 2018 |2 min read

Curious what you need to run an unmanned storage property? Check out this infographic to get a quick overview of the technology you’ll need to run an unmanned, semi-automated, or fully-automated self storage facility.


5 ways to transform your customer service with technology

Jana Haecherl |11 May 2018 |8 min read

Check out this blog post to find out how your technology can make or break your tenants’ experience, how you can empower customers with real-time updates, and the right way (and the right time) to reach renters.


Your next storage manager may be a robot

Jana Haecherl |07 May 2018 |9 min read

From kiosks to storage bots, online rentals to smart locks, futuristic automated tools and artificial intelligence (AI) are changing the game for self storage operators. Whether you’re building a fully unmanned facility or just exploring what’s new in storage tech, there’s something for everyone in this post.


Protecting your customers’ data in a phishy world

Jana Haecherl |30 Apr 2018 |12 min read

In a business where you’re constantly handling customers’ sensitive data and cardholder information, you’ll want to ensure your technology is ahead of the curve when it comes to data security. Learn what you need to know to protect your customers’ data from bad actors online in this blog post.


The ABCs of self storage technology: E is for e-sign

Jana Haecherl |26 Apr 2018 |14 min read

When you have the right resources, managing your storage facility is as easy as A, B, C. Check out our blog for the A-Z of self storage technology!


Interview: Talking smart storage units, Tesla, internet of things tech, Mission: Impossible, and the Uberisation of self storage with Janus International Group

Jana Haecherl |09 Apr 2018 |9 min read

We get into the nitty gritty of access control, IoT technology, and unmanned facilities in this interview with Terry Bagley, President of the Door Entry and Facility Automation Division, and Christine DeBord, Director of Marketing, at Janus International.


Software and security: What PCI compliance means for your self storage business's data

Jana Haecherl |21 Feb 2018 |6 min read

Is your self storage software secure? Evaluate your facility management software’s ability to store sensitive data securely using PCI compliance standards.


Website hygiene: Does your site structure stink?

Sara Heins |20 Feb 2018 |4 min read

Website structure can affect your search engine ranking big time. Find out more about what causes site slowdowns and how to get to the root of your site’s problems.


How to write stellar facility descriptions on your storage site

Jana Haecherl |20 Feb 2018 |7 min read

Find out how to write stellar storage facility descriptions that win the hearts of both online storage seekers and search engines in this blog post.


5 benefits of call recording software

Jana Haecherl |29 Jan 2018 |4 min read

Curious how call recording software tools can help your self storage business? Check out this post to explore the benefits of tenant and lead call tracking.


Interview: Talking tech and self storage buildings with Janus International Group

Jana Haecherl |19 Dec 2017 |8 min read

We talk tech, storage design, and more in this interview with Terry Bagley, President of the Door Entry and Facility Automation Division at Janus International.


What is automation in self storage + the one free webinar you won't want to miss

Jana Haecherl |17 Nov 2017 |4 min read

Automated technology tools (like online move-ins and bill pay!) are everywhere in self storage. Learn more and get access to an awesome free resource in this post!


What’s the big deal with automated self storage facilities?

Jana Haecherl |12 Oct 2017 |3 min read

Curious about fully automated facilities? Find out how implementing small changes can save your business time and money.


Is your self storage software fully cloud-based?

Jana Haecherl |30 Sep 2017 |6 min read

Cut the jargon: get the tools to avoid tricky self storage software buzzwords and learn all about the characteristics of cloud-based tech right here!


How to do online move-ins from your phone in 4 easy steps

Jana Haecherl |25 Sep 2017 |5 min read

Ever moved in a tenant while you’re waiting in the morning carpool line? Us too. Check out these four tips for making move-ins from your phone simple.


Creative ways to use two-way texting

Jana Haecherl |14 Sep 2017 |6 min read

Texting is the most popular communication method of today. Check out these 10 tips for implementing SMS communication at your self storage facility!


Top 10 best blog posts to help you automate your self storage business

Jana Haecherl |13 Jun 2017 |9 min read

If you’re looking to run an unmanned facility or you’re just curious how automated technology works, check out these curated blog posts.


6 ways business intelligence can help you crush your competition

Jana Haecherl |26 May 2017 |5 min read

Business intelligence is the latest buzzword to hit the industry, but what is it, really? Learn the meaning of BI and explore the possibilities here.


Gadget review: iPad Pro vs Microsoft Surface [infographic]

Jana Haecherl |05 Apr 2017 |4 min read

Shopping for new technology can be intimidating, but it doesn't have to be! Check out our infographic to compare the two most popular devices.


The ABCs of cloud-based technology

Hannah Tennison |28 Mar 2017 |3 min read

What exactly is cloud-based storage, and is it safe? Check out this blog explaining the prevalent technology, and find out how it can benefit you and your work.


Top 6 Technology Trends for Self Storage in 2017

Jana Haecherl |03 Jan 2017 |7 min read

New year, new technology. What will be the top technology trends for the self storage industry this year? Read our predictions here!


How to Optimize Your Tenant's Rental Experience

Jana Haecherl |22 Dec 2016 |4 min read

Research tells us that more and more customers prefer online self service tools over making a phone call. Check out our blog post on how you can provide better self service tools for your tenants.


Gadget review: Bluetooth locks

Jana Haecherl |18 Nov 2016 |6 min read

At storEDGE, we love technology. So we couldn’t resist trying out the latest tech to hit the self storage world: smart bluetooth padlocks. Read our gadget review and compare the top models, brands, and features.


Facility Maps: What you need to know

Jana Haecherl |26 Oct 2016 |6 min read

If you’ve heard the buzz lately about interactive facility maps and want to learn more about digital map features, check out this post! Read on to find out what having a modern, interactive map can do for your business.


5 key lessons for smooth tenant move-ins

Jana Haecherl |15 Sep 2016 |6 min read

Check out these tips to make sure your technology and customer service skills are on point to make the move-in process a great experience for your new tenants.


Top 10 DIY productivity hacks for self storage managers

Jana Haecherl |12 Jul 2016

Struggling with distractions? Wish you had more time in the day? Hack your workday with these 10 productivity tips to help you become an efficiency machine.


Why you need to introduce mobile technology at your facility

Amy Daniels |25 Mar 2016

Revenue from mobile commerce is estimated to grow from $72 billion in 2013 to $245 billion in 2017. Mobile consumers are doing more than searching — they’re ready to buy. Are you making it easy for them?


Everything you need to know about cloud-based software

Amy Daniels |11 Feb 2016

There’s no doubt that you’ve heard the term “cloud-based software” many times over the last few years. But what the heck does this term mean? It may be less complicated than you think.


3 Things Your Facility's Technology Should Be Doing for Your Customers

Erich Noack |11 Dec 2015

Technology tools are built to make things easier for you and your customers. But are your tools doing everything they could be doing? Check out this post to learn 3 things your facility's technology should be doing for your business.


7 Unique Discount Ideas [SlideShare]

Amy Daniels |08 Dec 2015

Providing discounts is a great way to bring in customers and even make current tenants happier. I've compiled some ideas for creative discounts you can offer at your facility. Think of them as a starting point for trigging your discount creativity.


Title Tags and Alt Tags: Why Do They Matter? [SlideShare]

Amy Daniels |04 Dec 2015

As you try to earn your website the best rankings in search, there are certain HTML phrases you may have hard but don't fully understand, such as title tags and alt tags. Understanding these terms can help you provide a better user experience as well as boost your site's visibility on search engine results pages.


Fed Up With Empty Promises from Tech Support? So Are We

Amy Daniels |30 Oct 2015

Shouldn’t software come with a great team of people to assist you as you learn the product? Not everyone seems to think so. This practice isn’t something that’s seen everywhere in the storage industry, so I decided to dig into the matter and find out how much tech support matters.


SSL: What It Is and Why You Need It

Erich Noack |27 Oct 2015

The internet is inherently insecure. So how do you protect your customers' personal information? SSL is a secure, and trusted way to ensure that your website is viewed by potential customers and Google as a protected place to purchase services.


Q&A with Lydia Fuqua, storEDGE Local Search Specialist

Amy Daniels |15 Sep 2015

This week's post makes local search a little less overwhelming while giving you a more personal glimpse of the storEDGE team. I met with Lydia Fuqua, our local search specialist, to learn how she approaches local search, what mistakes storage operators are most commonly making, and what predictions she has for the future of SEO.


What You Need to Know About Google Local Updates

Amy Daniels |11 Sep 2015

While you may be concerned about how Google's most recent changes to local search affect your business, you may not want to sift through pages of articles about the topic. If so, you’re in luck! This article breaks down everything you need to know about changes to the Local Pack, Google+, reviews, and more.


What's the Story Behind Google's Mobile Update?

Amy Daniels |14 Aug 2015

This release is almost entirely good news. And if it isn’t good news for you now, you can change that and reap benefits immediately rather than spending months — or years — doing damage control.


Tablets and Mobile Technology in the Self Storage Workplace

Tim Schlee |17 Apr 2014

Smartphones, tablets, and other mobile devices are in almost every household now, but offices and workplaces have been less swift to adopt them. Can your storage facility benefit from mobile technology?


The Importance of Usability in Your Self Storage Software

Tim Schlee |10 Apr 2014

Usability may seem like something you don’t need to know a lot about. Either a software is easy to use or it’s not, right? But there’s a lot that goes into usability testing, and a lot of it would be useful for self storage owners to know about.


Google's Hummingbird and Your Self Storage Business

Amy Daniels |14 Mar 2014

An update to Google's algorithm usually means change for your self storage business. Read about Hummingbird, Penguin, Panda, and how they affect your strategy before you make any decisions.


7 Questions to Ask Yourself Before Going Solar

Tim Schlee |16 Dec 2013

With alternative energies on the rise, business owners must decide if and when – and how – they want to use them. If you’re not sure where to start, StorageAhead has compiled a list of questions to ask yourself to help steer you in the right direction.


Choosing the Right Email Host for your Business

Tyler Fallon |23 Oct 2013

There is no shortage of options available to provide hosting for your domain’s email. But, with so many choices, it can be difficult choosing which option is best for your business. You'll find a quick overview of four industry-leading providers (that lets you use addresses) to help you find the choice that is best for your business.


Climbing the Ranks: SEO, Google's Penguin 2.0, and Your Self Storage Business

Amy Daniels |09 Sep 2013

With the next algorithm or update that is sure to come out, you want to own the site that gains keywords and rankings all across the board. To do that, you need to continuously evaluate what you’re doing with SEO – because it’s not going anywhere.


StorageAhead Releases 3.12 Update for WebWorks & WebReady Clients

Sara Heins |29 Jul 2013

You may notice some pretty drastic differences when you log in to the admin portion of your WebWorks or WebReady site. In our most recent update, 3.12, we’ve completely redesigned the interface and added several more options for checking your site's analytics.


StorageAhead Releases Latest Product Update

Kendra Bozarth |08 Apr 2013

StorageAhead has released the latest WebWorks update, supplying larger self storage brands with a stronger online presence and more marketing power through mobile use, blog capability and customized storage tips.


Don’t Let Technology Come Between You and the Renter

Kendra Bozarth |28 Mar 2013

Technology is a helpful resource that creates convenience, but an on-site manager is the most valuable asset.


Google Is Tired of Your Crap, Says Earn Your Own Darn Links

Sara Heins |28 Mar 2013

Confused by the never-ending SEO updates from Google? SEOMoz makes the ever-changing ranking algorithms simple to understand - rather than relying on some magical linkbuilding scheme, write content worth reading to earn your own darn links.


4 Reasons for Your Storage Facility to Go Solar

Sara Heins |27 Mar 2013

A lot of businesses seem to be "going green" lately – recycling, installing solar panels and using energy efficient materials throughout the construction process. Even some storage facilities are hopping on the bandwagon and adopting more environmentally friendly techniques. Greenbox Self Storage, downtown Denver's first solar-powered facility, will generate more than 75,000 kW of power a year, saving 180,000 pounds of CO2 annually. The building is also applying for LEED Silver certification, a prestigious standing given to businesses built with efficient and recycled materials.


How Do Customers See Your Pages?

Sara Heins |07 Mar 2013

Are you attracting customers with your Facebook, Twitter and Google+ profiles, or driving them away? Mashable teamed up with EyeTrackShop, a startup that uses webcams to track eye movement and see where people engage most with content, based on where their eyes lingered longest. Although the study only involved 30 participants, the results are intriguing. Since social media profiles are usually formatted the same for businesses as they are for people, there may be some knowledge to gain here.