Resources and Ideas for
Your Storage Facility

Self Storage Industry Blog

How to Prevent Pets From Being Stored at Your Facility

September 23, 2016 | Jana Basler

Whether you’ve encountered the problem at your facility or read horror stories online, this post has you covered. Learn all about the reasons pets end up in self storage and what you can do to protect the animals and your facility.

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How to Handle a Price Increase [SlideShare]

December 15, 2015 | Amy Daniels

Nobody likes price increases. Renters don't want to pay more, managers don't want to handle complaints, and owners don't want to lose customers. But price increases are a necessary part of the self storage business model. Knowing the best way to handle things can make your price increase go a lot more smoothly.

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How to Protect Your Storage Facility from Summertime Pests [SlideShare]

November 19, 2015 | Amy Daniels

No one likes pests in their storage unit. When pests get into your customers' units, the ultimate results will probably be upset customers and bad review for your storage facility. So, what can you do to protect your facility from summertime pests? Let's find out.

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How (And Why) to Prevent Live-in Renters [SlideShare]

November 17, 2015 | Amy Daniels

Whether you've already encountered live-in renters at your facility or you're curious how you can prevent the issue, this post has you covered. Let's explore the reasons behind the phenomenon and determine what you can do as a storage operator to protect your property and provide as much help as you can.

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How to Raise Your Facility Value Before Selling

August 21, 2015 | Amy Daniels

If you’re thinking about selling your facility, you’re probably starting to wonder how you can make that process go as smoothly as possible. Wherever you find yourself, working to raise your facility value is one way to ensure that, whenever the time is right to sell, you’ll get top dollar for your property.

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4 Kinds of Technology Your Property Needs

May 21, 2015 | Amy Daniels

The proper technology at your facility enables you to preserve one of the most valuable resources you have: your time. Time is what allows you to provide better customer service for your tenants rather than spending your days — and your dollars — fussing with technology.

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Understanding Solar Energy, Its Cost, and How to Efficiently Plan for Its Use

February 17, 2015 | Erich Noack

Talk on the news and internet often finds its way back to the issues of global warming and the rise of oil prices. But, what is “solar energy”? What is “renewable energy”? Here’s what you need to know.

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Revenue Management: The Short-Term and Long-Term Solution to Your Storage Facility's Value

August 27, 2014 | Amy Daniels

If you're thinking about adjusting the prices of your storage units, there are several factors to consider. This article will break down the complex topic of revenue management into simple and practical takeaways.

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5 Self Storage Marketing Blunders to Avoid

April 23, 2014 | Tim Schlee

Marketing isn’t easy. I empathize if it seems overwhelming at times. To make sure you’re getting your marketing right, check out these five self storage marketing blunders to avoid!

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Can My Storage Facility Save Money with Third-Party Maintenance?

March 27, 2014 | Tim Schlee

In this article, I will examine some of the hidden and not-so-hidden savings that hiring a third-party company can bring, such as increasing customer service, spending less on supplies, and raising rent.

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Hablas Español? How to Market Your Self Storage Brand to Non-English Speakers

March 13, 2014 | Tim Schlee

Undertaking a foreign language marketing campaign is a daunting task. But with the right tools and the right employees, marketing to non-English speakers can be a lot easier – and a lot cheaper – than it might seem at first glance.

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How to Throw An Open House at your Storage Facility

January 23, 2014 | Andrea Hewitt

Marketing is a crucial tool to keep your self storage business afloat. There are a plethora of marketing tactics that many businesses utilize including building a website, running social media accounts and creating advertisements. Get ahead of the competition in your area by thinking outside the marketing box and throwing an open house.

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How to Handle a Price Increase

January 09, 2014 | Tim Schlee

Nobody likes price increases. Renters don’t want to pay more, obviously, managers don’t want to deal with the complaints, and owners don’t want to lose customers. However, they’re a necessary part of the self storage business model. Energy costs increase. Taxes go up. Inflation makes supplies more expensive. There’s no way around it – the extra money must come from somewhere.

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6 Steps to Resolve Customer Conflict

January 02, 2014 | Andrea Hewitt

Customer service is the backbone of all thriving businesses. Trying to please every customer is virtually impossible in any industry with no exception to self storage. No matter who is at fault, it’s your job to clean up the situation or you’ll lose a renter and one of your storage units will be sitting empty. You can’t dodge customer conflict your whole career, so here are some tips for dealing with it:

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The Complete Guide to Offering Move-In Trucks

December 16, 2013 | Sara Heins

If you’re looking for a way to convert more leads into storage unit rentals, offering a free moving truck service is an important feature that customers look for in a facility.

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How to Use Your Facility's Occupancy Rates to Maximize Profits

October 11, 2013 | Amy Daniels

With three separate ways of measuring your facility’s occupancy, you can develop a thorough understanding of how you’re doing, as well as discover any changes you could make to your marketing strategies.

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How (and Why) to Prevent Live-in Renters

August 06, 2013 | Amy Daniels

While the issue of live-in renters continues to rise in the self storage industry, learn why it's so important to prohibit the action and what you can do about it.

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Re-Evaluating Our Views on Customer Service

May 31, 2013 | Amy Daniels

Customer service plays an integral role in the self storage industry, but it can be all too easy to let it fall by the wayside. Follow our guide to keeping customers happy throughout their entire storage experience.

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How to Protect your Storage Facility from Summertime Pests

May 09, 2013 | Sara Heins

Summertime means shorts, t-shirts and creepy crawly things you don't want in your tenants' storage unit. Find out how to prevent and exterminate insects, spiders and rodents with our latest StorageAhead blog post.

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The Importance of Google Local Reviews (and How to Get Them)

April 24, 2013 | Kendra Bozarth

How can reviews on Google Local improve your landing results on search engines? Here, we tell you why they're important and we show you how to get them.

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Is It Worthwhile to Post Self Storage Ads on Craigslist?

April 23, 2013 | Kendra Bozarth

Can posting self storage ads on Craigslist improve your search engine result page ranking and increase leads? We think so. Find out more, here.

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Background Checks - Right for Your Storage Facility?

March 28, 2013 | Sara Heins

Are break-ins costing your storage facility customers? Find out how background checks can help prevent theft.

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The Tale of “Discountitis”

March 28, 2013 | Kendra Bozarth

Discountitis, the technical name of course, is the disease where a brand or company focuses its advertising and marketing goals solely on the ideas of sales and discounts. Everywhere you go you see sales – 25 percent off this. Have an extra $5 bonus here. Happy Hour sale today only. And even, first month free. Sound familiar?

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Mystery Shopping Your Storage Facility

March 27, 2013 | Sara Heins

To avoid a horrible article written about one of your managers, you may want to consider hiring mystery shoppers. These incognito hired hands will pose as potential tenants to scope out what a typical customer experiences as they enter your storage facility

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Why It’s Important to Encourage Renter Reviews

March 27, 2013 | Kendra Bozarth

In today’s internet-based economy, consumers rely heavily on “word-of-mouth” advice through websites, directories, blogs and more when deciding which products and services to purchase and use. When a couple can’t settle on the choice between two restaurants on a Friday night, they take out an iPhone, click on their Yelp app and view which location ranks higher based on customer-generated feedback.

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