Self Storage Industry Blog

Quiz: How much do you actually know about self storage legislation?

Jana Haecherl |16 Oct 2018 |8 min read

Think you’re a lien law expert? Take this short quiz on self storage legislation to test your knowledge and learn more about the current legal state of the industry. Plus, find out how you can get involved to enact positive change in your state’s self storage lien laws.

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What to think about when planning to acquire a new self storage facility

Jana Haecherl |26 Jul 2018 |7 min read

Hey, self storage investors! Don’t sign on the dotted line to acquire a new storage facility without thinking through these five things. Invest smarter, not harder, with these top tips.

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Will storing firearms be the next big thing in self storage?

Jana Haecherl |20 Jun 2018 |5 min read

Americans struggle to store firearms safely. Could self storage businesses embrace and profit from gun owners as they have with wine collectors, RV and boat owners, and small business retailers?

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Quiz: Is RV storage right for your facility?

Jana Haecherl |13 Jun 2018 |9 min read

As RV and boat sales take off, extra large storage units and parking spaces are increasing in demand. If you’ve been considering adding RV storage to your facility, now is a great time! Take this short quiz to evaluate your potential to succeed in this niche market.

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The mammoth summer season: How to optimize your revenue during the Black Friday of self storage

Jana Haecherl |12 Jun 2018 |7 min read

Storage owners prepare for the summertime storage rush like retail owners prepare for Black Friday - with careful, meticulous planning and lots of late nights. Check out this blog post to optimize your storage facility’s revenue over the summer and prepare for your busiest season.

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How to automate your rental rates to boost revenue

Jana Haecherl |17 May 2018 |6 min read

Automated rate management tools can save you tons of time and help you make more money off your existing storage units. Learn how to get started with yield management tools in this post!

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How to protect your storage facility from summertime pests

Jana Haecherl |14 May 2018 |12 min read

Summertime means shorts, t-shirts, and creepy crawly things you don't want in your tenants' storage unit. Find out how to prevent and exterminate insects, spiders, rodents, and more with our latest blog post.

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Manage your storage investment like you give a damn

Jana Haecherl |04 May 2018 |6 min read

The self storage boom is continuing to thrive in 2018, and competition is fiercer than ever. Check out these tips to stay competitive and help your brand win in tough markets.

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Competing with the REIT next door: How small storage businesses can thrive in today’s market

Jana Haecherl |24 Apr 2018 |16 min read

In this blog post, we’ll cover the five ways that mom and pop shops stand out from national storage chains with technology, smart marketing, and good old-fashioned customer service.

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How to handle a price increase

Jana Haecherl |28 Mar 2018 |9 min read

Learn how to get your customers to show you the money - while still providing exceptional customer service - with these smart tips on handling rate increases!

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The complete guide to offering move-in trucks

Jana Haecherl |20 Feb 2018 |7 min read

Thinking about throwing in a free moving truck with unit rentals? Read this post to find out if offering moving trucks is right for your self storage business.

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New trends hit self storage lien laws

Andrea Hewitt |24 Jan 2018 |6 min read

Do you know the self storage lien laws in your state? Check out this blog post for information on the latest lien law trends and links to helpful resources.

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Attract more businesses to your storage facility

Jana Haecherl |22 Jan 2018 |5 min read

Small businesses typically rent larger, more expensive units than residents. What is your storage business doing to attract commercial customers?

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Homelessness + self storage: How to be compassionate while preventing live-in renters

Jana Haecherl |30 Nov 2017 |9 min read

Encountering homelessness is an unfortunate part of working in storage. Read this post for tips on how to be compassionate while preventing live-in renters.

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How to boost your revenue with moving truck rentals

Jana Haecherl |28 Nov 2017 |7 min read

Beep beep! Check out this post for tips on how to successfully add moving truck rentals and boost profits at your self storage business.

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How to winterize your self storage property

Jana Haecherl |10 Nov 2017 |4 min read

Ready for snow and ice? Me neither. If your self storage property is in the north, use this handy checklist to prepare your storage brand for winter weather.

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7 ways Slack can strengthen your self storage team's communication

Jana Haecherl |31 Oct 2017 |5 min read

Say goodbye to annoying group chats and giant email chains. Check out Slack: the best team communication and collaboration tool ever!

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Call me, maybe: The pros and cons of using a call center

Jana Haecherl |30 Oct 2017 |8 min read

Thinking about putting together a call center for your growing self storage business? Check out the pros and cons of expanding your team right here!

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How to choose the right self storage contractor for your new build

Jana Haecherl |30 Oct 2017 |8 min read

Fear not: you don’t have to be a construction pro to choose a quality contractor. Check out our tips to find the perfect contractor for your self storage project!

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Client Spotlight: E-Z Mini Storage

Jana Haecherl |17 Oct 2017 |5 min read

Check out this client spotlight on a growing Florida self storage business utilizing modern technology to boost revenue and improve work-life balance.

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How to prepare your self storage facility for a hurricane

Jana Haecherl |28 Sep 2017 |7 min read

For coastal businesses, preparing for hurricanes or tropical storms is key. Find out how to prepare your storage facility for a major weather event here.

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15 metrics every storage owner should be tracking

Jana Haecherl |27 Sep 2017 |9 min read

Spreadsheet nerds, rejoice! This blog post is all about data. Check it out to find out the 15 most important metrics for your self storage business.

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Client Spotlight: Secure Pack Storage

Jana Haecherl |06 Sep 2017 |4 min read

Check out this client spotlight on a Tennessee business utilizing modern technology and a prime location for outdoor recreation to fuel their dreams.

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Client Spotlight: Extra Self Storage

Jana Haecherl |04 Sep 2017 |6 min read

Check out this client spotlight on a growing West Coast self storage brand offering modern amenities, superb customer service, and more!

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Client Spotlight: Interstate Self Storage & Innovation Self Storage

Jana Haecherl |27 Jun 2017 |5 min read

Check out this client spotlight on a South Carolina storage business offering modern amenities and old-fashioned customer service.

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How to choose the best gate security system for your self storage property

Jana Haecherl |08 Jun 2017 |7 min read

Check out this post to learn everything you need to know to choose the right gate and gate access system for your facility's security needs.

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Client Spotlight: The Self Storage Vault

Jana Haecherl |24 May 2017 |3 min read

Curious how a self storage business can thrive in the New York metro? Check out this spotlight on The Self Storage Vault to find out for yourself!

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Self storage design gets sexy in 2017

Jana Haecherl |10 May 2017 |3 min read

Check out what’s new with self storage construction and design in 2017, and how storEDGE clients are getting in on the trend with modern, stylish buildings.

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Client Spotlight: Rosewood Self Storage

Jana Haecherl |10 May 2017 |4 min read

Hear a self storage broker and owner’s perspective on the state of the market in 2017. Check out this spotlight on Rosewood Self Storage!

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Client Spotlight: Byrd’s Mini Storage

Jana Haecherl |06 Apr 2017 |4 min read

If you’re looking for a small business success story with a hint of southern charm, you’re in the right place. Check out this spotlight on Byrd's Mini Storage!

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What you need to know to hold a successful storage auction

Jessica McFall |24 Mar 2017 |3 min read

Sick of auction chaos? Check out this post for tips on how you can collect back the money you’ve lost due to tenant delinquency at your storage auction.

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Top 10 best blog posts for new self storage owners and investors

Jana Haecherl |23 Mar 2017 |9 min read

If you’re new to the storage industry, check out our top ten list of the most popular blog posts for new self storage owners and investors.

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How to make marketing inflatables work for your storage business

Jana Haecherl |22 Feb 2017 |7 min read

You've probably seen marketing inflatables while waiting at a stoplight and wondered, do those things really work? Check out our blog to learn about this phenomenon.

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The 7 biggest misconceptions about unmanned facilities

Jana Haecherl |30 Jan 2017 |6 min read

How much do you know about unmanned facilities? Check out these seven misconceptions to test your knowledge.

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Client Spotlight: Columbia Storage Group

Jana Haecherl |17 Dec 2016 |3 min read

Columbia Storage Group is growing their self storage development company one property at a time. Find out how this New Jersey company is building up their business on the eastern seaboard.

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Client Spotlight: Castlerock Interests, LLC

Jana Haecherl |05 Dec 2016 |7 min read

Castlerock Interests, LLC is bringing creative innovation to self storage management and development. Find out how this Texas owner is using technology to challenge the status quo.

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Client Spotlight: Beyond Self Storage

Jana Haecherl |04 Nov 2016 |7 min read

There's a new brand on the block that's challenging self storage stereotypes with modern design and first-class amenities. Find out how they're using technology, style and charitable giving to grow their business.

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Client Spotlight: Smithville Self Storage

Jana Haecherl |24 Oct 2016 |6 min read

This month we're bringing back our client spotlight series with a local client, Smithville Self Storage. Read all about what makes their storage facility unique here!

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A day in the life: Parkville Self Storage

Jana Haecherl |03 Oct 2016 |6 min read

Ever wonder what it is like to work at a different self storage facility? Read all about what a day in the life is like as a facility manager at Parkville Self Storage.

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How to prevent pets from being stored at your facility

Jana Haecherl |23 Sep 2016 |13 min read

Whether you’ve encountered the problem at your facility or read horror stories online, this post has you covered. Learn all about the reasons pets end up in self storage and what you can do to protect the animals and your facility.

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How to Handle a Price Increase [SlideShare]

Amy Daniels |15 Dec 2015

Nobody likes price increases. Renters don't want to pay more, managers don't want to handle complaints, and owners don't want to lose customers. But price increases are a necessary part of the self storage business model. Knowing the best way to handle things can make your price increase go a lot more smoothly.

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How to Protect Your Storage Facility from Summertime Pests [SlideShare]

Amy Daniels |19 Nov 2015

No one likes pests in their storage unit. When pests get into your customers' units, the ultimate results will probably be upset customers and bad review for your storage facility. So, what can you do to protect your facility from summertime pests? Let's find out.

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How (And Why) to Prevent Live-in Renters [SlideShare]

Amy Daniels |17 Nov 2015

Whether you've already encountered live-in renters at your facility or you're curious how you can prevent the issue, this post has you covered. Let's explore the reasons behind the phenomenon and determine what you can do as a storage operator to protect your property and provide as much help as you can.

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How to Raise Your Facility Value Before Selling

Amy Daniels |21 Aug 2015

If you’re thinking about selling your facility, you’re probably starting to wonder how you can make that process go as smoothly as possible. Wherever you find yourself, working to raise your facility value is one way to ensure that, whenever the time is right to sell, you’ll get top dollar for your property.

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4 Kinds of Technology Your Property Needs

Amy Daniels |21 May 2015

The proper technology at your facility enables you to preserve one of the most valuable resources you have: your time. Time is what allows you to provide better customer service for your tenants rather than spending your days — and your dollars — fussing with technology.

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Understanding Solar Energy, Its Cost, and How to Efficiently Plan for Its Use

Erich Noack |17 Feb 2015

Talk on the news and internet often finds its way back to the issues of global warming and the rise of oil prices. But, what is “solar energy”? What is “renewable energy”? Here’s what you need to know.

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Revenue Management: The Short-Term and Long-Term Solution to Your Storage Facility's Value

Amy Daniels |27 Aug 2014

If you're thinking about adjusting the prices of your storage units, there are several factors to consider. This article will break down the complex topic of revenue management into simple and practical takeaways.

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5 Self Storage Marketing Blunders to Avoid

Tim Schlee |23 Apr 2014

Marketing isn’t easy. I empathize if it seems overwhelming at times. To make sure you’re getting your marketing right, check out these five self storage marketing blunders to avoid!

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Can My Storage Facility Save Money with Third-Party Maintenance?

Tim Schlee |27 Mar 2014

In this article, I will examine some of the hidden and not-so-hidden savings that hiring a third-party company can bring, such as increasing customer service, spending less on supplies, and raising rent.

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Hablas Español? How to Market Your Self Storage Brand to Non-English Speakers

Tim Schlee |13 Mar 2014

Undertaking a foreign language marketing campaign is a daunting task. But with the right tools and the right employees, marketing to non-English speakers can be a lot easier – and a lot cheaper – than it might seem at first glance.

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How to Throw An Open House at your Storage Facility

Andrea Hewitt |23 Jan 2014

Marketing is a crucial tool to keep your self storage business afloat. There are a plethora of marketing tactics that many businesses utilize including building a website, running social media accounts and creating advertisements. Get ahead of the competition in your area by thinking outside the marketing box and throwing an open house.

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How to Use Your Facility's Occupancy Rates to Maximize Profits

Amy Daniels |11 Oct 2013

With three separate ways of measuring your facility’s occupancy, you can develop a thorough understanding of how you’re doing, as well as discover any changes you could make to your marketing strategies.

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How (and why) to prevent live-in renters

Amy Daniels |06 Aug 2013 |9 min read

While the issue of live-in renters continues to rise in the self storage industry, learn why it's so important to prohibit the action and what you can do about it.

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Re-Evaluating Our Views on Customer Service

Amy Daniels |31 May 2013

Customer service plays an integral role in the self storage industry, but it can be all too easy to let it fall by the wayside. Follow our guide to keeping customers happy throughout their entire storage experience.

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The Importance of Google Local Reviews (and How to Get Them)

Kendra Bozarth |24 Apr 2013

How can reviews on Google Local improve your landing results on search engines? Here, we tell you why they're important and we show you how to get them.

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Is It Worthwhile to Post Self Storage Ads on Craigslist?

Kendra Bozarth |23 Apr 2013

Can posting self storage ads on Craigslist improve your search engine result page ranking and increase leads? We think so. Find out more, here.

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Background Checks - Right for Your Storage Facility?

Sara Heins |28 Mar 2013

Are break-ins costing your storage facility customers? Find out how background checks can help prevent theft.

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The Tale of “Discountitis”

Kendra Bozarth |28 Mar 2013

Discountitis, the technical name of course, is the disease where a brand or company focuses its advertising and marketing goals solely on the ideas of sales and discounts. Everywhere you go you see sales – 25 percent off this. Have an extra $5 bonus here. Happy Hour sale today only. And even, first month free. Sound familiar?

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Mystery Shopping Your Storage Facility

Sara Heins |27 Mar 2013

To avoid a horrible article written about one of your managers, you may want to consider hiring mystery shoppers. These incognito hired hands will pose as potential tenants to scope out what a typical customer experiences as they enter your storage facility

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Why It’s Important to Encourage Renter Reviews

Kendra Bozarth |27 Mar 2013

In today’s internet-based economy, consumers rely heavily on “word-of-mouth” advice through websites, directories, blogs and more when deciding which products and services to purchase and use. When a couple can’t settle on the choice between two restaurants on a Friday night, they take out an iPhone, click on their Yelp app and view which location ranks higher based on customer-generated feedback.

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